Shipping Policy

Pianola does not ship to P.O. Box’s or Military bases and only drop ships within the USA.

If the delivery address is residential, UPS & USPS can leave the package at the customer’s door without requiring a signature. In most cases a signature is required for business delivery addresses. If you prefer a signature request service, please advise when when placing your order as there is a fee for this service

If you require an address to be changed or corrected and it has already been shipped or if there is missing information on the address that UPS needs to obtain in order to deliver the package, there will be a charge processed through the credit card you have on file with Pianola Lingerie. (Please contact Pianola Lingerie representative for cost details.)

Only Pianola Lingerie has the right to contact UPS for address changes, cancellations or corrections when shipping on our UPS account.


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